Title

Communication Apprehension And Work Alienation: A Comparison Between U.S. And Mexico

Authors

Paul E. Madlock

Document Type

Article

Publication Date

1-1-2013

Publication Title

Human Communication

Keywords

communication apprehension; work alienation; job satisfaction; organizational commitment; human resources

Disciplines

Business

Abstract

The value of examining the communication interactions that take place within U.S. and Mexican organizations is of interest here based on the changes to U.S. businesses which has dramatically increased commercial interaction between the USA and Mexico. As a result, the current study examined the relationship between communication apprehension (CA) and work alienation (WA), job satisfaction, and organizational commitment of employees working in the U.S. and Mexico. The findings indicated that employees in the U.S. and Mexico reported more similarities than differences regarding the associations between CA and the other variables of interest. Further, WA was found to mediate the association between CA and the Job satisfaction and organizational commitment of employees working in the U.S. and Mexico. A detailed discussion highlighting the implications of these findings to organizational communication scholars and business professionals is also offered.

Version

Publisher's PDF

Volume

16

Issue

2