Document Type

Article

Publication Date

Winter 1-1-2012

Publication Title

Information Systems Management

Keywords

skills; information technology; service provider; IT workforce; project management; human resources; global; offshore; entry-level; mid-level

Disciplines

Business Administration, Management, and Operations | Databases and Information Systems | Management Information Systems

Abstract

In this article the authors explore similarities and differences in skill needs of IT service providers and the firms that providers service (clients). The results show that providers and clients are more similar than different with regard to desired skills. Client firms emphasize technical skills for new hires more than providers do despite saying that these are the skills they would outsource to providers. The results have implications for organizations’ recruiting and retention, for individuals’ career development, and for educational programs.

DOI

10.1080/10580530.2012.634292

Version

Publisher's PDF

Volume

29

Issue

1