Business Faculty Publications

Document Type

Article

Publication Date

2011

Publication Title

Journal of Management

Keywords

Organizational Behavior, Management

Disciplines

Organizational Behavior and Theory

Abstract

This article examines emotion management ability (EMA) as a theoretically relevant predictor of job performance. The authors argue that EMA predicts task performance, organizational citizenship behavior (OCB), and workplace deviance behavior. Moreover, to be practically meaningful, managing emotions should predict these important organizational outcomes after accounting for the effects of general mental ability and the Big Five personality traits. Two studies of job incumbents show that EMA consistently demonstrates incremental validity and is the strongest relative predictor of task performance, individually directed OCB, and individually directed and objectively measured deviance.

DOI

10.1177/0149206311407326

Version

Postprint

Volume

39

Issue

4

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