Document Type

Article

Publication Date

2011

Publication Title

European Journal of Operational Research

Keywords

Supply Chain Management

Disciplines

Business Administration, Management, and Operations

Abstract

Over the past 20 years, the topic of order acceptance has attracted considerable attention from those who study scheduling and those who practice it. In a firm that strives to align its functions so that profit is maximized, the coordination of capacity with demand may require that business sometimes be turned away. In particular, there is a trade-off between the revenue brought in by a particular order, and all of its associated costs of processing. The present study focuses on the body of research that approaches this trade-off by considering two decisions: which orders to accept for processing, and how to schedule them. This paper presents a taxonomy and a review of this literature, catalogs its contributions and suggests opportunities for future research in this area.

DOI

10.1016/j.ejor.2010.09.042

Version

Postprint

Volume

212

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