Management And Labor Relations

Title

Job-Satisfaction and Organizational Commitment in Relation to Work Performance and Turnover Intentions

Document Type

Article

Publication Date

7-1989

Publication Title

Human Relations

Abstract

The differential associations that job satisfaction and organizational commitment have with job performance and turnover intentions were studied in a sample of bank tellers and hospital professionals. Results showed that organizational commitment was more strongly related than job satisfaction with turnover intentions for the tellers, but not for the professionals. Job satisfaction was related more strongly than organizational commitment with supervisory ratings of performance for both samples. The findings suggest that specific job attitudes are more closely associated with task-related out-comes such as performance ratings, whereas global organizational attitudes are more closely associated with organization-related outcomes like turnover intentions.

Original Citation

Shore, L. M. F., & Martin, H. J. (1989). Job Satisfaction and Organizational Commitment in Relation to Work Performance and Turnover Intentions. Human Relations, 42, 7, 625-638.

DOI

10.1177/001872678904200705

Volume

42

Issue

7