Michael Schwartz Library Publications
Title
Regional Study of Vendor Performance for In-Print Monographs
Document Type
Article
Publication Date
1992
Publication Title
Library Acquisitions: Practice & Theory
Abstract
A regionalstudy conducted by 16 libraries sought to develop a vendor evaluation instrument for acquisitions and collection development librarians to establish acceptable ranges of vendorperformance in the North Texas area. Criteria studied included fulfillment, turnaround time, discount, shipping charges, number of reports, cancellations by vendors and problems with vendors. One hundred items were ordered by each library between September 18 and October 13 with the study ending on December 15, 1989. Orders were submitted both electronically and by mail to seven domestic vendors. Fulfillment ranged from 56% to 99%; average turnaround time was 42 days for mailed orders versus 36 days for electronically transmitted orders; and average discount was 4.4% for all orders, ranging from 4.2% to 20.3%. Results provided the participants with data against which they could compare their own vendor's performance.
Repository Citation
Thornton, Glenda A.; Shafa, Zary M.; Alexander, Julie S.; Murphy, Kristine L.; and Vanderhoof, Audrey V., "Regional Study of Vendor Performance for In-Print Monographs" (1992). Michael Schwartz Library Publications. 78.
https://engagedscholarship.csuohio.edu/msl_facpub/78
Original Citation
Zary M. Shafa, Glenda A. Thornton, Julie S. Alexander, Kristine L. Murphy, and Audrey V. Vanderhoof. (1992). Regional Study of Vendor Performance for In-Print Monographs. Library Acquisitions: Practice & Theory, 16, 1, 21-29. doi:10.1016/0364-6408(92)90105-2.
DOI
10.1016/0364-6408(92)90105-2
Volume
16
Issue
1
