Document Type

Article

Publication Date

1-18-2013

Publication Title

Communication Research Reports

Abstract

As organizations increasingly embrace Internet technologies in daily work activities, an unintended consequence is the growing personal Internet use by employees. This study examines the association between job characteristics and a particular form of personal Internet use at work, personal online communication (POC). The study analyzes data of the 2008 Networked Workers Survey sponsored by the Pew Internet & American Life Project. The results demonstrate that job characteristics explain a large, significant portion of the variance of POC at work. The findings suggest that for jobs with high knowledge intensity, managing POC could be approached from a work–life balance perspective. The study also suggests that changes in work structure, job variety, and autonomy could have significant implications for managing POC activities in the wired workplace.

DOI

10.1080/08824096.2012.746221

Version

Postprint

Volume

30

Issue

1

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