Business Faculty Publications

“What I Love about Technology”: Older Adults and Mobile Communication Technologies

Cheryl C. Bracken, Cleveland State University
Hocheol Yang
Gary Pettey, Cleveland State University


In a series of in-depth interviews, ten older adults described their use and experience with mobile technologies (e.g., E-readers and tablets). The results reveal that while older adults may not be leaders in new technology adoption, they do utilize mobile technology when they find it useful. The participants expressed both satisfaction and some frustration with their mobile devices. Participants suggested that the devices allowed them to partake in behaviors they might not be able to otherwise enjoy for a variety of physical and social reasons.