Business Faculty Publications
Document Type
Article
Publication Date
Winter 1-1-2012
Publication Title
Information Systems Management
Keywords
skills; information technology; service provider; IT workforce; project management; human resources; global; offshore; entry-level; mid-level
Disciplines
Business Administration, Management, and Operations | Databases and Information Systems | Management Information Systems
Abstract
In this article the authors explore similarities and differences in skill needs of IT service providers and the firms that providers service (clients). The results show that providers and clients are more similar than different with regard to desired skills. Client firms emphasize technical skills for new hires more than providers do despite saying that these are the skills they would outsource to providers. The results have implications for organizations’ recruiting and retention, for individuals’ career development, and for educational programs.
Recommended Citation
Hawk, S., Kaiser, K.M., Goles, T., Bullen, C.V., Simon, J.C., Beath, C.M., . . . Frampton, K. (2012). The information technology workforce: A comparison of critical skills of clients and service providers. Information Systems Management, 29(1), 2-12. doi: 10.1080/10580530.2012.634292
DOI
10.1080/10580530.2012.634292
Version
Publisher's PDF
Publisher's Statement
This is an Author’s Accepted Manuscript of an article published in Information Systems Management 01-01-2012, available online: http://www.tandfonline.com/10.1080/10580530.2012.634292.
Volume
29
Issue
1
Included in
Business Administration, Management, and Operations Commons, Databases and Information Systems Commons, Management Information Systems Commons
