Same Behavior, Different Consequences: Reactions to Men's and Women's Compulsory Citizenship Behaviors
Date of Award
Organizational behavior, Sex role in the work environment, Discrimination in employment -- Prevention -- Research, Compulsory citizenship behaviors
The objective of this current study was to investigate how job evaluations were changed based on a performer's gender, especially when a performer engaged in compulsory pro-social behaviors under undesirable pressure from others. Gadot (2006) named this type of behavior as Compulsory Citizenship Behavior (CCBs). Gadot (2007) mentioned that employees are forced to perform Organizational Citizenship Behaviors (OCBs). The present study used a 2 (gender) x 2 (voluntary nature of behavior: OCBs or CCBs) x 2 (type of behavior: altruistic or civic) mixed between-within-subjects methodology. Participants were randomly assigned to view different types of imaginary employees, which would vary in terms of gender and whether some of the imaginary employee's behaviors were voluntary or coerced. Students at Cleveland State University participated in a voluntary study. All participants were asked to read an employee description that included the imaginary employee's work history. Then, they were asked to evaluate the employee's job performance and make reward recommendations that they thought the employee should receive. The results suggested that OCB evaluations were changed based on a performers' gender. Moreover, it was found that people evaluated OCB performance more favorably than CCB performance. This study will help to train future managers in minimizing future gender discrimination in the workplace
Nobuko, Makishi, "Same Behavior, Different Consequences: Reactions to Men's and Women's Compulsory Citizenship Behaviors" (2012). ETD Archive. 477.